Purchase FAQ

This page contains answers to Frequently Asked Questions (FAQ) about purchasing a Licence for a Midori Media Software Solution. If you do not find the answer to your question, please feel free to email Midori Media for assistance.

Can I evaluate a Midori Media Software Solution before I purchase a Licence?

Yes. Please download the Software Solution setup file from the Midori Media website and install the Software Solution on your computer. The Software Solution will operate under the Evaluation Licence, which allows you to evaluate the Software Solution prior to purchasing a Licence.

Can I purchase a Licence without using my credit card?

Yes. Please send an email to: detailing which Licence (Single User and Quantity or Site Licence) you wish to purchase, your company and name (used to generate your Registration Details), and your preferred method of payment (EFT, Bank Transfer, Western Union, etc).

What happens if my payment is declined?

If your payment is declined, you will be returned to the Stripe checkout page where you can try again with a different card, or contact your bank for assistance. No charge is made for a declined payment.

What happens if I cancel during checkout?

If you close or cancel the Stripe checkout page before completing payment, you will be returned to the Midori Media purchase page. No charge is made. You may start the purchase process again at any time.

I have purchased a Licence for a Midori Media Software Solution. Where can I download the Software Solution setup file?

Midori Media Software Solution setup files may be downloaded from the Midori Media website.
Click here to open the Downloads page.

What happens after I purchase a Licence for a Midori Media Software Solution?

Once your payment has been approved, you will receive an email from Midori Media containing your Licence Registration Details and a Tax Invoice. Use the supplied Registration Details to register your Software Solution.

The Tax Invoice will show the amount paid in Australian Dollars (AUD). For Australian residents, the Tax Invoice will show the GST component (10% of the purchase price) separately.

Where can I purchase a Licence for a Midori Media Software Solution?

Licences may only be purchased from the Midori Media website.